Rapp’s Express Privacy Policy

Last Updated: June 18, 2025

At Rapp’s Express, your privacy is our top priority. We are committed to protecting your data and ensuring you remain in full control of your personal information. This Privacy Policy describes how we collect, use, and protect your data with a philosophy of maximum privacy and minimum collection.

1. Our Core Privacy Principles

• Minimal Data Collection: We only collect the data strictly necessary to operate our platform.

• No Selling or Sharing: We do not sell, rent, or share your personal data with any third parties for advertising or any other purposes.

• Full User Control: You can view, download, and permanently delete your data at any time.

• Maximum Transparency: We are always clear about what data we collect and why.

• Strong Security: We use advanced security measures to safeguard your information.

2. Information We Collect

We only collect the following, and nothing more:

• Account Information: Username, encrypted password, and contact email (required for account and security).

• Essential Service Data:

  • For courier services: pick-up and delivery addresses (used only for each transaction, then deleted).

  • For wallet: transaction history and balance (encrypted, for regulatory reasons).

  • For booking/events: event details you create or RSVP to.

• Minimal Device Info: Device/browser type for troubleshooting and security (not linked to your identity).

We do not collect:

• Location data unless required for a delivery and only for that transaction

• Contacts, photos, messages, or device identifiers not necessary for core function

• Any data for marketing, advertising, or analytics purposes

3. How We Use Your Data

• To create and secure your account

• To process and fulfill courier, wallet, booking, or event requests

• To communicate essential service updates

• To comply with legal obligations (e.g., anti-fraud, financial regulation)

We never use your data for profiling, targeted advertising, or sharing with advertisers or partners.

4. Data Sharing

• No third-party sales, marketing, or analytics.

• No data brokers.

• Only shared when legally compelled (e.g., valid court order), and you will be notified unless prohibited by law.

5. Your Rights and Controls

• Access: View or download all your data at any time.

• Portability: Export your data in a standard format.

• Delete: Permanently delete your account and all associated data at any time via your dashboard or by contacting us.

• Correction: Edit your data for accuracy.

• Transparency: Request a report of all data we hold about you.

6. Data Retention

• Your data is kept only as long as necessary to provide our services or comply with legal requirements.

• Transactional data is deleted after statutory retention periods.

• Deleted accounts and data are purged from all systems within 30 days.

7. Cookies & Tracking

• No tracking cookies.

• No third-party analytics.

• We only use a single essential session cookie for login security, which is deleted upon logout.

8. Data Security

• Data is encrypted in transit and at rest.

• Passwords are salted and hashed using strong cryptography.

• Strict internal access controls and regular security audits.

9. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect data from minors.

10. International Data Transfers

We store your data on servers within your region where possible. If data must be transferred, it is encrypted and protected by strong privacy laws.

11. Changes to This Policy

If we ever make material changes, you will be notified by email and prompted to review and consent before continuing to use our services.